Here are 10 answers to questions about our matting systems that we are asked on a very regular basis!
We'll keep adding FAQ's over time...

FREQUENTLY ASKED QUESTIONS ABOUT DURAL MATTING SYSTEMS
Q. What is CI++ matting?
A. CI++ matting is a decoupling membrane used in tile installations to prevent cracks in the tiled surface caused by lateral movement in the substrate.
Q. How does CI++ matting work?
A. CI++ matting works by providing a separation layer between the tile and the substrate, allowing for independent lateral movement of the two surfaces and reducing the risk of cracks in the tile.
Q. What are the benefits of using CI++ matting?
A. Some benefits of CI++ matting include improved tile adhesion, crack isolation, waterproofing, and reduced installation time..
Q. Where can CI++ matting be installed?
A. CI++ matting can be installed over a variety of substrates, including concrete, wooden subfloors such as plywood or floorboards, and cement backer board, in both residential and commercial applications.
Q. Is CI++ matting easy to install?
A. Yes, CI++ matting is designed for easy installation. It can be cut to size with a utility knife and adhered to the substrate using a suitable adhesive.
Q. Does CI++ matting require any special tools for installation?
A. While CI++ matting can be installed with basic tools like a utility knife and trowel, using a decoupling matting roller or a hand roller to ensure proper adhesion between the matting and the substrate.
Q. Can CI++ matting be used with heated floors?
A. Yes, CI++ matting is compatible with both electric and wet underfloor heating systems, being used over heated floors provides crack isolation and support tile installations.
Q. How thick is CI++ matting?
A. CI++ matting is typically 3.9mm thick overall with a dimple depth of 3mm.
Q. Is CI++ matting waterproof?
A. CI++ matting is waterproof, it provides moisture management capabilities and can be used in conjunction with WPFB 1200 sealing tape to provide a waterproofing system for areas prone to water exposure, such as bathrooms and showers.
Q. Where can I purchase CI++ matting?
A. CI++ matting is available through authorised distributors and retailers specialising in tile installation products. It's advisable to purchase from reputable sources to ensure product authenticity and quality.
For more detailed information or specific inquiries, individuals can consult with tile installation professionals or refer to manufacturer guidelines.